Shipping policy

Shipping Policy

I know how exciting it is to have something lovely on its way to your doorstep. My goal is to package and send every Delight in the Day order with care and to keep you informed along the way.

Order Processing

Orders for in-stock items are typically processed and shipped within 2–4 business days. During launches, holidays, or especially busy seasons, processing may take a little longer. If there is an unexpected delay with your order, I’ll do my best to communicate that with you.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

Pre-orders

Some Delight in the Day products may be available for pre-order before inventory has arrived.

Pre-order shipping estimates will be clearly noted on the product page at the time of purchase. These dates are estimates and may change due to circumstances outside of my control, including manufacturing, freight, customs, or carrier delays.

If a significant delay occurs, I’ll keep you updated. You may cancel a pre-order for a full refund at any time before it has shipped by emailing hello@delightintheday.com.

If your order contains both pre-order and in-stock products, they may ship together when the pre-order item becomes available unless otherwise noted and/or depending on the timeline of the anticipated arrival of the pre-order items.

Shipping Rates & Delivery

Shipping rates and available delivery options are shown at checkout before you complete your purchase.

Once an order has been handed over to the shipping carrier, delivery times are outside of Delight in the Day’s direct control. Tracking information will be provided whenever available so you can follow your package along the way.

Lost, Delayed, or Damaged Packages

If your package seems to be lost, arrives damaged, or something simply isn’t right, please email hello@delightintheday.com with your order number.

While I can’t control everything that happens after a package leaves my hands, I don’t want you left figuring it out alone. I’ll work with you to determine the best next step and help make things right.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. If you notice an error after ordering, email hello@delightintheday.com as soon as possible.

If your order has not yet shipped, I’ll be happy to update the address. Once an order has shipped, I may not be able to redirect it.

International Shipping

At this time, Delight in the Day ships within the United States only.

Questions?

Have a question about your order or shipping? Please reach out to hello@delightintheday.com. There’s a real person behind every Delight in the Day order, and I’m always happy to help.