Refund policy

Returns & Refunds

I hope you love your Delight in the Day products and that they become a meaningful part of your days. If something isn’t quite right, though, I want to make it right.

Returns

You may return an unused item within 30 days of delivery for a refund. Items should be returned in their original condition, without writing, significant wear, or damage.

To begin a return, please email hello@delightintheday.com with your order number and a brief note about your return. I’ll respond with next steps.

Customers are responsible for return shipping when returning an item because of a change of mind or preference. Original shipping charges are non-refundable.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or different from what you ordered, please reach out to hello@delightintheday.com. If possible, include a photo so I can understand what happened.

I’ll make it right with a replacement or refund, including any applicable shipping costs. I never want you to be stuck with a product that arrived in a condition I wouldn’t be happy to receive myself.

Refunds

Once your return is received, your refund will be issued to your original payment method. Please allow several business days for your bank or credit card company to process the refund.

A note about preorders

Preorders may be canceled for a full refund any time before the order has shipped. Once your preorder has shipped, the standard return policy above applies.

Have a question?

Please reach out to hello@delightintheday.com. Delight in the Day is a small business, which means there’s a real person on the other side of your order. If something has gone wrong, please give me the opportunity to help - that's what I'm here for!